Terms and conditions

Last Updated: May 15, 2026

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Welcome to Upscale. These Terms of Use (“Terms”) govern your access to and use of the Upscale website, platform, products, and services operated by Upscale Technology Pte. Ltd. (“Upscale”, “we”, “our”, or “us”).

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the Services.

1. About Upscale

Upscale is operated by:

Upscale Technology Pte. Ltd.

63 Robinson road, #07-00

Singapore 068894

2. Use of the services

You may access and use the Services only for lawful business purposes and in accordance with these Terms.

You agree not to:

Misuse or interfere with the services

Attempt to gain unauthorised access to systems or accounts

Reverse engineer, copy, modify, or create derivative works of the services except as permitted by law

Use the services to transmit unlawful, harmful, fraudulent, or infringing content

Use automated tools, scraping technologies, or similar methods to access the services without authorisation

3. Accounts and access

Certain features may require account registration or authorised access credentials.

You are responsible for:

Maintaining the confidentiality of your login credentials

All activities conducted under your account

Ensuring that the information provided is accurate and up to date

4. Customer content

You retain ownership of content, data, materials, and information submitted or uploaded through the Services (“Customer Content”).

You grant Upscale a limited right to host, process, transmit, and use Customer Content solely for the purpose of providing and supporting the Services.

You are responsible for ensuring that:

You have all necessary rights and permissions relating to customer content

Your use of the services complies with applicable laws and regulations

5. Intellectual property

The Services, including all software, platform features, branding, designs, text, graphics, content, and underlying technology, are owned by or licensed to Upscale and are protected by applicable intellectual property laws.

Except as expressly permitted, nothing in these Terms grants you any right, title, or interest in or to the Services or Upscale’s intellectual property.

6. AI-enabled features

Certain features or functionalities may incorporate AI-enabled tools, automation, or content generation technologies.

Outputs generated through AI-enabled features may:

Be automated in nature

Contain inaccuracies or incomplete information

Require human review and verification

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